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Privacy policy

These terms ("Terms," "we," "us," or "our") outline the conditions of your use of mellowmoose.shop (the "Site") and all services provided by Mellow Moose ("Services"). By accessing or using our Site or purchasing products from us, you agree to these terms. If you do not agree, please do not use our Services.

1. Using Our Site
You agree to use our website responsibly. Please do not engage in activities that are illegal, harmful, fraudulent, or otherwise disruptive to our site or services.

2. Ownership of Content
All content—including text, graphics, logos, images, and product details—is owned by Mellow Moose or our partners and protected by copyright laws.

3. Accuracy of Product Information
We strive for accuracy, but we can’t guarantee that our product descriptions and images are always completely error-free. Products may differ slightly from images displayed.

4. Liability Limitations
Mellow Moose is not liable for indirect or incidental damages such as loss of profits or data related to the use of our website or products, except as required by law.

5. Order Processing and Shipping
Orders typically ship within 72 business hours, excluding holidays or peak seasons. Expedited shipping is available upon request—contact us for details. All shipments are fully insured by us against damage or loss during transit.

6. Returns & Refunds
For safety and hygiene reasons, all sales are final once shipped. However, if your product arrives damaged or defective, contact us immediately and we’ll gladly resolve the issue at no cost.

7. Accuracy of Product Information
We aim for accuracy, but product details or images on our website may occasionally differ slightly from the actual products received.

8. Your Account Security
You're responsible for keeping your account secure and confidential. Please contact us immediately if you suspect unauthorized activity.

9. Changes to These Terms
We may occasionally update these terms. Changes will be posted here, so please revisit this page periodically to stay informed.

10. Governing Law
These Terms are governed by the laws of the State of Oregon, USA. Any disputes will be handled exclusively in Linn County, Oregon.

11. Contacting Us
If you have any questions about these terms or our policies, please contact us directly:

We appreciate your trust in Mellow Moose and look forward to providing you with exceptional service and high-quality products.